This leaflet lists the rights of consumers under the revised Payment Services Directive (PSD2) and related Union law.
EU rules mean your electronic payments are becoming cheaper, easier and safer.
- You can make payments throughout Europe (the EU, Iceland, Norway and Liechtenstein) as easily and safely as in your home country.
- You can no longer be charged extra costs by a merchant when you pay using a card issued in the EU.
- The rules cover all kinds of electronic payments (e.g. credit transfers, direct debits, card payments…).
- Anybody legally residing in Europe has the right to a bank account for making electronic payments (“payment account”).
The leaflet is available in 22 languages on the dedicated website.