Action Plan on Retail Financial Services

Published 02.11.2020

State of play: pre-legislative phase

Level 1


  • 2 September 2015, the Commission published a roadmap for the Green Paper.
  • 10 December 2015, the Commission launched a consultation and published the Green Paper.
  • 2 March 2016, the Commission held a public hearing and published an action plan.
  • 23 March 2017, the Commission published its action plan on Retail Financial Services.
  • 14 January 2019, the Commission opened a consultation on the Consumer Credit Directive.


  • 11 October 2016, the ECON Committee adopted the report on the Green Paper.
  • 22 November 2016, the Parliament adopted the text in plenary.
  • 20 June 2017, the ECON Committee adopted its consideration of the draft report.
  • 30 August 2017, the ECON Committee discussed proposed amendments to the action plan.
  • 28 September 2017, the ECON and IMCO Committees published a joint opinion on Action Plan on Retail Services.
  • 14 November 2017, the ECON Committee adopted the report on the action plan.
  • 9 July 2019, the ESAs published a report on the cross-border supervision of retail financial services.
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Association des Banques et Banquiers, Luxembourg


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