Credit & Collection Officer (m/f)

Advanzia Bank S.A. Published 05.03.2019


  • Permanent Contract

Job Description


The collection team is part of the Risk & Compliance department and responsible for all debt recovery activities, including the management and sale of
non-performing loans. The Credit & Collection Officer plays a key role in the team, working on the operational tasks and ensuring timely collection payments. He/she will be responsible for the following activities:

* Manage the accounts that are in arrears and the requests from customers in default
* Work closely with collection agencies for the preparation and follow-up of transferred cases
* Settlement of bad accounts
* Produce internal and external reporting
* Handle and follow-up on insolvency,
pre-insolvency, care and deceased cases
* Follow up on internal projects under supervision


* Good communication and presentation skills
* Precise and accurate working style
* You are stress resilient, proactive and reliable
* Very good command of English and German;
French would be an advantage


* Attractive benefits as part of the banking collective agreement
* Wide range of additional benefits, e.g. Sympass, luncheon vouchers, transportation allowance, etc.
* On-the-job training
* Dynamic and international work environment
* Participation in various CSR initiatives

Located in bright and modern offices in Munsbach at 15 minutes from Luxembourg City, Advanzia currently employs around 160 staff from all over Europe. We offer a pleasant and collaborative working atmosphere in a truly multicultural environment, and we are always looking for talented and enthusiastic people to join our team.

Looking for a new professional challenge in a fast-growing company?

Apply today and send your CV and motivational letter in English to!

Required Experience


* Banking or office-related education (e.g. vocational training) or a university degree in Economics, Finance, Law or similar
* Good command of MS Office (Word, Excel, PowerPoint)
* Knowledge of debt collections management
* Ideally, first professional experience in the credit and collections business or a related function
* Knowledge of financial products – especially credit cards – is an advantage

Required Skills

  • English, German


Association des Banques et Banquiers, Luxembourg


12, Rue Erasme L-1468 Luxembourg

Phone Fax
Opening hours

Monday to Friday from 8:00 to 17:30.