Debt Collection Process Officer (m/f)

Advanzia Bank S.A. Published 05.03.2019

Contract

  • Permanent Contract

Job Description

ABOUT THE JOB

The collection team is part of the Risk & Compliance department and responsible for all debt recovery activities including the management and sale of non-performing loans. The Debt Collection Process Officer plays a key role in the team, ensuring the effective functioning and constant improvement of the department’s activity. He/she will be responsible for
the following activities:

* Responsible for the department processes
* Monitor, improve, manage, control and document internal processes
* Participate in projects, new implementations and deployments, conducting tests and providing training support to the team
* Point of contact between IT and the collection function for all process-related activities
* Support the management in the simplification of the operating processes
* Develop and define routines and procedures for end users to address operational process changes
* Escalate process issues and risks when required
* Review testing strategy

WHAT WE EXPECT

* Good communication and presentation skills
* Process-oriented working style
* Very good command of English and German;
French would be an advantage

WHAT WE OFFER

* Attractive benefits as part of the banking collective agreement
* Wide range of additional benefits, e.g. Sympass, luncheon vouchers, transportation allowance, etc.
* On-the-job training
* Dynamic and international work environment
* Participation in various CSR initiatives

Required Experience

ABOUT YOU

* Bachelor/master’s degree in Finance, Business or a related discipline
* Good command of MS Office (Word, Excel, PowerPoint)
* Knowledge of debt collection management
* SQL knowledge is considered as an advantage

Required Skills

  • English, German

Contact

Association des Banques et Banquiers, Luxembourg

Address

12, Rue Erasme L-1468 Luxembourg

Phone Fax
Opening hours

Monday to Friday from 8:00 to 17:30.