Card Theft/Loss

In the event of loss or theft of a credit or debit card, Six Payment Services (electronic transfer centre) must be contacted to place a stop on the card at the earliest opportunity by notifying the account number; the Six Payment Services service operates round the clock seven days a week. A declaration of theft/loss made out by the police must be forwarded to the bank within 48 hours as confirmation.

Telephone number of Six Payment Services : (+352) 49 10 10.


Association des Banques et Banquiers, Luxembourg


12, Rue Erasme L-1468 Luxembourg

Phone Fax
Opening hours

Monday to Friday from 8:00 to 17:30.