Safe banking

Electronic and mobile banking

E-banking and mobile banking are today the most commonly used method for consumers to do business with their banks.

In order to safeguard transactions it is very important to be aware of threats and good practice to adopt to keep oneself safe. Bee Secure, the « Safer Internet Awareness Center for Luxembourg » published several tips to prevent cyber-risks.

Find these tips, other useful information and tools for safe e-banking on the Bee Secure website: (available in French and in German)


What is Phishing?

“Phishing” is a homophone of fishing: How to lure fish in order to catch them! Phishing: How to lure e-users in order to catch their personal information!

Phishing is a form of fraud in which the attacker tries to learn information such as login credentials or account information, payment card numbers by masquerading as a reputable entity or person in email, Instant Messenger or other communication channels.

Phishing scams are typically fraudulent email messages appearing to come from legitimate enterprises (e.g., your bank, your Internet service provider, you company). These messages usually direct you to a spoofed website via a link or otherwise get you to divulge private information (e.g., passphrase, credit card, or other account updates). The perpetrators then use this private information to commit identity theft.

One type of phishing attempt is an email message stating that you are receiving it due to fraudulent activity on your account, and asking you to “click here” to verify your information. Phishing scams are very simple social engineering tools designed to induce panic in the reader. These scams attempt to trick recipients into responding or clicking immediately.

Such a claim is always indicative of a phishing scam, as responsible companies and organizations will never take these types of actions via email.

An example of Phishing illustrated by Cases (Cyberworld Awareness and Security Enhancement Services) in this short video (available in French only):

Please visit the Cases dedicated website on Phishing (available in French and German).

Mobile Malware

Mobile malware is malicious software which targets mobile devices.

The world’s projected population by 2020 is 7.8 billion people. By then, the expectation is to have 11.6 billion mobile-connected devices, more than 1 device per person. As a result of our increasing reliance on mobile devices, cybercriminals see them as a great opportunity to get their hands on our information and money, or to just do harm. With this in mind, they develop a number of threats specially designed to work on mobile platforms.

Please visit the Europol dedicated website on Mobile Malware.

Money Muling

A money mule is a person who transfers illegally obtained money between different payment accounts, very often in different countries, on behalf of others.

Money mules are recruited by criminals to receive money into their bank account, in order to withdraw the money and in most cases wire it overseas, receiving a commission payment in return for the provided services.

Even if money mules are not involved in the crimes which generate the money (drugs and human trafficking, etc.), they are acting illegally by laundering the proceeds of crime, helping criminal syndicates move funds easily around the world.

If you are caught acting as a money mule, even if done so unwittingly, you can face a prison sentence, fine or community service, and the prospect of never again being able to secure a mortgage or open a bank account.

Please visit the Europol dedicated website on Money Muling.



Association des Banques et Banquiers, Luxembourg


12, Rue Erasme L-1468 Luxembourg

Phone Fax
Opening hours

Monday to Friday from 8:00 to 17:30.