Permanent
Customer Lifecycle Management – Junior Officer
Advanzia Bank
Advanzia Bank
About the company
The European digital bank
Advanzia Bank’s mission is to make finance easier and more inclusive by offering simple, smart and user-friendly payment and credit solutions that provide financial flexibility and deliver added value for our customers. Our way of working is guided by responsible lending, open communication and teamwork in cooperation with employees, business partners and customers. At Advanzia, we are committed to equal opportunities and embrace diversity as a driving force behind our success. We offer challenging projects in a dynamic, fast-paced environment, along with numerous opportunities for training and development, and a performance-driven bonus structure. Our benefits package includes Pluxee lunch vouchers, employee travel insurance, preferential rates on Advanzia products, as well as transportation and wellness allowances. Our zero-carbon Emerald building is designed to support employee health and wellbeing with various health programmes, access to our gym and after-work sports & social events available to all members of #TeamAdvanzia.
ABOUT THE JOB | Your responsibilities
- Support the development and optimisation of lifecycle campaigns that drive card activation, usage and
retention - Work with our Customer Lifecycle Platform and help ensure campaigns run smoothly
- Draft and update customer communication across various channels
- Collaborate with the Product team on cross-sell activities
- Analyse performance data and contribute to regular reporting (SQL and Excel)
- Help refine internal processes together with IT, Digital Marketing and Customer Relations
- Coordinate with external partners such as insurance partners and service providers
ABOUT YOU | Your background, skills and personality
- A bachelor’s degree in business, marketing, business informatics, or a related field – or equivalent
professional experience - Some initial experience with marketing campaigns (online, phone, print)
- Strong analytical skills and ease with numbers or large datasets
- Ideally, first exposure to the financial sector or consumer lending
- Solid knowledge of Microsoft Office tools (especially Word, Excel and PowerPoint)
- Creativity in designing campaigns and customer communication
- Strong verbal and written communication skills
- A proactive and well-organised working style
- Adaptability and flexibility to perform effectively in a fast-paced environment
- Ability to work in a fast-paced environment and collaborate with different teams
- Fluency in English; knowledge of another European language is an asset(German, French, Spanish or Italian)
Contract: Permanent
Published on: 16 March 2026