Online
From Operational Efficiency to Client Impact: The Agentic AI Opportunities and Challenges
Wednesday, 25 November 2026 | 14:00–14:45 CET | Online
This webinar is exclusively reserved for ABBL members. Participation is subject to prior registration.
About the event
Artificial intelligence is evolving from assistants that generate insights to autonomous agents capable of executing tasks and orchestrating workflows. For banks, this shift towards agentic AI opens new opportunities to improve operational efficiency, employee productivity and client experience.
The Luxembourg Bankers’ Association (ABBL), in collaboration with Avaloq, is organising a dedicated webinar to explore how financial institutions can translate these opportunities into tangible business value.
Through practical banking use cases and a live demonstration, Avaloq experts will examine how agentic AI can support relationship managers, enhance service quality and streamline banking operations. The session will also address the challenges of implementing and scaling AI solutions, from initial pilots to production environments.
Key topics
- From AI assistants to AI agents: Understanding the next stage of AI transformation in banking.
- Business value and client impact: Improving client experience, service quality and relationship manager productivity.
- Practical banking use cases: Exploring applications of agentic AI.
- Implementation and scaling: Key success factors, lessons learned and challenges in moving from pilots to production.
- Live demonstration: Illustrating agentic AI capabilities through a practical banking scenario.
Speakers
Aneesa Ramkay
AI Product Specialist, Avaloq
Lior Leibovich
Head of AI Lab, Avaloq
Moderator:
Galina Miroshnichenko
Senior Adviser Payments & Digital, ABBL
Programme
14:00–14:45 | Webinar
Presentations, practical banking use cases and a live demonstration exploring the opportunities and challenges of agentic AI.
Who should attend?
This webinar is intended for ABBL members interested in the practical applications of artificial intelligence in banking, particularly professionals involved in digital transformation, innovation, operations, client services, relationship management and AI implementation.
Registration
This event is exclusively reserved for ABBL members.
Participation is subject to prior registration through the ABBL website.
REGISTER NOW →
The webinar access link will be shared with registered participants ahead of the event.
Practical information
Date: Wednesday, 25 November 2026
Time: 14:00–14:45 CET
Format: Online webinar (Microsoft Teams)
Language: English
Audience: ABBL members only
Organiser: Luxembourg Bankers’ Association (ABBL), in collaboration with Avaloq
Contact
For any questions regarding this event, please contact:
ABBL Member Relations
member-relations@abbl.lu
Online
25 November 2026
14:00 - 14:45
Language:
English
Format: Online
Audience: Public
Note
Please be aware that photographs may be taken during the event for promotional purposes. If you do not wish to appear in such material, please contact member-relations@abbl.lu in advance.
Unless otherwise indicated, ABBL owns the copyright and all related intellectual property rights in the content made available in connection with the event (including presentations, slides and any supporting materials), some of which may also be owned by individual speakers and/or their organisations. Any access to such content (including, where applicable, an event recording) is strictly personal to the registered participant and for viewing only: it must not be shared, forwarded, published, uploaded, recorded (including via screenshots or screen capture), reproduced or otherwise made available to any third party, in whole or in part, under any circumstances, without ABBL’s prior written consent (and, where relevant, that of the applicable rights holders).
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